You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. To assist you to better, please provided us the information below: This tool applies to Microsoft Windows PC’s only. I will certainly help you. In reply to P. Check if it helps.

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HP Scanjet G3010 Not working after Windows 10 Upgrade

This tool applies to Microsoft Windows PC’s only. Still it is the same problem persists. Right click on the Scanner driver and click on Uninstall. The Virtual Agent is currently unavailable.

Sivaswami Replied on June 9, Choose a different product series. Modify your browser’s settings to allow Javascript to execute. The list of all available scnaner for your product is shown above.

HP Scanjet G – Microsoft Community

Europe, Middle East, Africa. Please make a different selection, or visit the product homepage. My contention is When the scanner was working perfectly with WIndows 7 over last 3 years, Scajner upgrading to Windows 10 why should be made to buy extra software which neither HP nor MicroSoft guarantees. Sivaswami’s post on June 14, Dear Niyma Yonten Thanks for your response.


Both are to be purchased not free. Select an operating system and version to see available software for this product. Asia Pacific and Oceania. You can follow the question or vote as helpful, but you cannot reply to this thread. Select the desired files and choose ‘Download files’ to b3010 a batch download.

It matches the product: Click on Search bar. When you say that “including compatibility mode installation”, have you tried to reinstall Windows 7 driver compatibility mode?

I recommend you to install the scanner driver in scnaner mode.

Sorry to know that the third party software which is suggested in the HP website is not a free software product. Or, view all available drivers for your product below.

Sivaswami Created on June 8, What is the make and model of the computer? HP is compiling your results. HP Download and Install Assistant makes t3010 easy to download and install your software. This thread is locked. Don’t g0310 me to buy new scanner compatible with Windows 10 OS.


Please give me solution to enable me to use the scanner. But I cannot operate it scannef the desktop as all Desktop shortcuts for the scanner is vanished.

This site in other languages x. This issue might occur if scanner driver is corrupt or there is change in scanner settings.